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Return Policy

Shipping

Shipping and returns are free worldwide for orders over ₹5000. All stock products are shipped within 24 hours during working days. Delivery time is normally 2- 5 business days.   

All deliveries are tracked and signed by the recipient. 

Returns
Our policy lasts 60 days. We offer free returns for all orders over 5000. If your order value was less than 5000, then you need to pay the cost for return shipping yourself.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
The cost for expedited shipping (express shipping) is non-refundable.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
For packages that are not cashed at your post office within 14 days, Byron Bond LTD reserves the right to charge you a handling fee to cover return
shipping and freight companies' administrative costs.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
If you need to exchange, send us an email at hi@byronbond.com and we will provide you with return labels and/or return instructions.

Shipping
To return your product, if your order value was more than 5000, please email us at hi@byronbond.com to receive return labels. If your order value was less than 5000, then you need to pay for return shipping yourself. Please email us at hi@byronbond.com and we will help you with instructions of where to ship the items.

QUESTIONS AND CONTACT INFORMATION

If you have a question or simply want more information contact us:
Byron Bond LTD
Email: hi@byronbond.com